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ECP Incorporated: Training General Overview
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We don’t talk about training, we deliver verifiable results, whether at our modern 7200 sq. ft. National Training Center or remotely at your place of business. ECP provides a variety of comprehensive courses complete with training kits and certificates of completion.
We believe in product knowledge. Understanding your product line assists you in becoming convincing, persuasive and successful in your presentations. Our trainers are coaches and mentors personally committed to your success.
ECP offers full training courses on all market segments including Protective Coatings, Financial Services products, Menu Selling Systems, Detailing, Prep, Reconditioning, and Service Chemicals and supplies, Commercial Car Wash products, Customer Retention Maintenance plans, Customer Appreciation Gifts, Facility Maintenance products and Retail Consumer products.
Beginner and advanced courses available for sales department, finance department, and aftermarket department personnel.
ECP offers all levels of hands-on/user training from basic, get ready, prep and reconditioning to high speed buffing, wet sanding, damage correction, trouble shooting, problem solving, carpet dying and equipment use.
Industry leading point-of-purchase and merchandising systems include professionally developed, copywritten and trademarked sale tools, catalogs, DVD’s, CD’s, videos plus optional half-hood product demonstrations for showroom vehicles.
Special sessions for senior management
Strategic Selling
Sample Presentations
Product Comparisons
Step Selling
Profit and Acceptance
Facility Tours
Listening is a Skill
Building a bridge to the Sale
Time Management
Role Playing
Frequently Asked Questions
Menu Systems
Tracking
Body Language
Compliance and Safety Tips
© 2008 ECP Incorporated
11210 Katherine's Crossing
Suite 100
Woodridge, IL 60517
Toll Free: 800.323.3521
Fax: 800.409.5195