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ECP Incorporated: Customer Retention Maintenance

Engine Oil

Engine Oil
  • Why not differentiate your dealership from the competition by becoming the home of the 10 year/250,000 mile engine and fuel system warranty in your market are, for every new vehicle purchased?
  • On average, 57% of dealer net profit is generated by service department revenue. Nationally, 68% of customers never use their dealerships service department for regular maintenance.
  • The average customer will spend between $7000 and $16,000 (depending on the vehicle) in routine maintenance during the lifetime of their vehicle.
  • Retain a greater share of the 68% of lost revenue for your service department by offering the 10 year/250,000 mile warranty plan.
  • Customer Retention is key, why not keep customers returning to your dealership – today!

For additional information about our Products and Programs, email us at info@ecpinc.net or you may contact our Customer Service Department toll free at 800.323.3521.

ECP

ECP
© 2008 ECP Incorporated
11210 Katherine's CrossingEPC Suite 100EPCWoodridge, IL 60517EPCToll Free: 800.323.3521EPCFax: 800.409.5195